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The Benefits of Offline Benefits

20 February 2009 No Comment

postageThere will always be people who value information they can hold in their hand over information they acquire over the Internet — no matter how much they paid for it. There is something to the visceral experience of holding something in your hand that increases the perceived value of a product.

Therefore, it makes sense that your continuity program would provide offline, physical benefits to its members. Some examples include:

  • Newsletters printed on paper.
  • CDs of the monthly call.
  • DVDs of the monthly video.
  • Binders to hold the newsletters.
  • Special reports.
  • Membership card.
  • Members-only paraphernalia, such as T-shirts, mugs and key chains.

But why would you go through the added expense of not only shipping these things, but producing them, as well?

In short, increased perceived value.

You can charge more for your membership when you include physical products — much more. For example, let’s say that your membership benefits include a monthly informational call with guest experts. If the membership is virtual, you could probably charge anywhere from $15 to $35 for monthly fee.

Now add to that membership a recording of that call on CD, along with a hard copy of the transcript and a binder to keep it all nice and neat. This would probably cost you around $5 a month to produce and ship. But, you could now charge anywhere from $10 to $30 more per month!

By adding a physical benefit, you’ve increases the value of the membership way more than you increased the cost of the membership.

Not only that, but your membership retention can be much higher, as well — making your income potential that much more predictable.

Now that’s a benefit I’m sure you would like for your business!

NOTE: One of the topics that will be covered in Volume 3 of Turbo-Charge Your Marketing is membership sites and continuity programs. Be sure to sign up for the free live calls so you don’t miss out!


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About the Author

2

Carma Spence-Pothitt

Carma Spence-Pothitt has more than 20 years marketing and public relations experience under her belt. She has worked on campaigns for organizations such as City of Hope National Medical Center, The Marine Mammal Center and Champagne Deutz. She helps authors, speakers, coaches and other info-service professionals develop and nurture a business they love through better marketing, branding and web presence. She developed Marketing Strategies for Promoting ... You! to help authors, speakers, coaches, trainers, consultants, and other expertise-based business owners thrive.

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